{"id":96,"date":"2018-06-18T06:57:57","date_gmt":"2018-06-18T06:57:57","guid":{"rendered":"https:\/\/dreamstienda.com\/about\/"},"modified":"2026-05-04T05:18:00","modified_gmt":"2026-05-04T05:18:00","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/dreamstienda.com\/en\/terminos-y-condiciones\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"96\" class=\"elementor elementor-96\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7af1913 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7af1913\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ed6cac\" data-id=\"6ed6cac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-285c924 elementor-widget elementor-widget-heading\" data-id=\"285c924\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><br><br>T\u00c9RMINOS Y CONDICIONES<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-251436a elementor-widget elementor-widget-heading\" data-id=\"251436a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Al realizar una compra en nuestra web, aceptas los siguientes t\u00e9rminos.<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d33ea6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d33ea6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-827726c\" data-id=\"827726c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a30081 elementor-widget elementor-widget-text-editor\" data-id=\"6a30081\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a name=\"_Toc57894320\"><\/a><\/p><p><strong><u>SOBRE LOS PRODUCTOS<\/u><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d82200 elementor-widget elementor-widget-text-editor\" data-id=\"0d82200\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Todos nuestros productos son <span class=\"s2\"><b>100% originales<\/b><\/span><span class=\"s1\"> y provienen de tiendas oficiales en Estados Unidos.<\/span><\/p><p class=\"p2\">DREAMStienda trabaja bajo dos modalidades:<\/p><ul><li><span class=\"s1\">Productos disponibles en stock limitado (publicados en Instagram)<\/span><\/li><li><span class=\"s1\">Productos por encargo desde USA (disponibles en la web)<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-74f60cb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"74f60cb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4333454\" data-id=\"4333454\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ae0a43 elementor-widget elementor-widget-text-editor\" data-id=\"6ae0a43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><u>PROCESO DE COMPRA<\/u><\/strong><\/p><p>\u00a0<\/p><p class=\"p1\">Para compras por encargo:<\/p><ul><li><span class=\"s1\">Se requiere un <\/span><span class=\"s2\"><b>abono del 25%<\/b><\/span><span class=\"s1\"> para confirmar la compra<\/span><\/li><li><span class=\"s1\">El saldo restante se paga cuando el producto llega a Chile<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e70c3f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e70c3f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4213d1f\" data-id=\"4213d1f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69db9b0 elementor-widget elementor-widget-text-editor\" data-id=\"69db9b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a name=\"_Toc57894322\"><\/a><strong><u>TIEMPOS DE ENTREGA<\/u><\/strong><\/p><p>\u00a0<\/p><p class=\"p1\">Los productos por encargo tienen un tiempo estimado de entrega de <span class=\"s2\"><b>10 a 20 d\u00edas h\u00e1biles<\/b><\/span><span class=\"s1\">.<\/span><\/p><p class=\"p2\">Este plazo puede variar por factores externos como log\u00edstica, transporte o aduana.<\/p><h1><a name=\"_Toc57894322\"><\/a><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29dfaad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29dfaad\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37fa33a\" data-id=\"37fa33a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8516c25 elementor-widget elementor-widget-text-editor\" data-id=\"8516c25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a name=\"_Toc57894322\"><\/a><\/p><p><a name=\"_Toc57894322\"><\/a><strong><u>ENV\u00cdOS:<\/u><\/strong><\/p><p>\u00a0<\/p><p class=\"p1\">Realizamos env\u00edos a todo Chile mediante Blue Express u otros operadores log\u00edsticos.<\/p><p class=\"p2\">Opciones disponibles:<\/p><ul><li><span class=\"s1\">Env\u00edo a domicilio<\/span><\/li><li><span class=\"s1\">Retiro en sucursal<\/span><\/li><\/ul><p class=\"p4\">El env\u00edo se coordina una vez que el producto llega a Chile.<\/p><h1><a name=\"_Toc57894322\"><\/a><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e0255d elementor-widget elementor-widget-text-editor\" data-id=\"1e0255d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><span class=\"s1\"><b>CONDICIONES DE ENV\u00cdO<\/b><\/span><\/span><\/p><ul><li style=\"list-style-type: none;\"><ul><li><span class=\"s1\">El despacho puede tardar hasta 7 d\u00edas h\u00e1biles una vez recibido en Chile.<\/span><\/li><li><span class=\"s1\">Los env\u00edos no tienen horario fijo (09:00 a 22:00 hrs)<\/span><\/li><li><span class=\"s1\">Si la direcci\u00f3n est\u00e1 incorrecta, el cliente deber\u00e1 pagar un nuevo env\u00edo<\/span><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85a1e2a elementor-widget elementor-widget-text-editor\" data-id=\"85a1e2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><strong>CAMBIOS Y <\/strong><\/span><b><u>DEVOLUCIONES<\/u><\/b><\/p><p>\u00a0<\/p><p>Debido a la naturaleza del negocio (productos por encargo):<\/p><ul><li><span class=\"s1\">No realizamos cambios ni devoluciones por talla o preferencia<\/span><\/li><li><span class=\"s1\">No se realizan devoluciones de dinero<\/span><\/li><\/ul><p class=\"p3\">En caso de fallas o error en el pedido, se evaluar\u00e1 cada caso.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-180f709 elementor-widget elementor-widget-text-editor\" data-id=\"180f709\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p><span style=\"text-decoration: underline;\"><span class=\"s1\"><b>CANCELACIONES<\/b><\/span><\/span><\/p><p>\u00a0<\/p><p class=\"p1\">Si el cliente decide cancelar la compra:<\/p><ul><li><span class=\"s1\">El abono del 25% <\/span><span class=\"s2\"><b>no es reembolsable<\/b><\/span><span class=\"s1\">, ya que corresponde a costos de gesti\u00f3n y compra.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c562d59 elementor-widget elementor-widget-text-editor\" data-id=\"c562d59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><span class=\"s1\"><b>DISPONIBILIDAD Y PRECIOS<\/b><\/span><\/span><\/p><p>\u00a0<\/p><ul><li><span class=\"s1\">Si un producto no tiene stock, se notificar\u00e1 al cliente<\/span><\/li><li><span class=\"s1\">En caso de error de precio, el cliente podr\u00e1 aceptar el nuevo valor o solicitar devoluci\u00f3n<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a6b147 elementor-widget elementor-widget-text-editor\" data-id=\"3a6b147\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><span class=\"s1\"><b>DATOS PERSONALES<\/b><\/span><\/span><\/p><p>\u00a0<\/p><p class=\"p1\">Los datos entregados por el cliente ser\u00e1n utilizados \u00fanicamente para:<\/p><ul><li><span class=\"s1\">Procesar compras<\/span><\/li><li><span class=\"s1\">Coordinar env\u00edos<\/span><\/li><li><span class=\"s1\">Comunicaci\u00f3n con el cliente<\/span><\/li><\/ul><p class=\"p3\">DREAMStienda no comparte informaci\u00f3n con terceros.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72917df elementor-widget elementor-widget-text-editor\" data-id=\"72917df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><span class=\"s1\"><b>CONTACTO<\/b><\/span><\/span><\/p><p>\u00a0<\/p><p class=\"p1\">Para consultas, puedes escribirnos v\u00eda Instagram o correo electr\u00f3nico.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>T\u00c9RMINOS Y CONDICIONES Al realizar una compra en nuestra web, aceptas los siguientes t\u00e9rminos. SOBRE LOS PRODUCTOS Todos nuestros productos son 100% originales y provienen de tiendas oficiales en Estados Unidos. DREAMStienda trabaja bajo dos modalidades: Productos disponibles en stock limitado (publicados en Instagram) Productos por encargo desde USA (disponibles en la web) PROCESO DE [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-96","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/pages\/96","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/comments?post=96"}],"version-history":[{"count":56,"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/pages\/96\/revisions"}],"predecessor-version":[{"id":17266,"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/pages\/96\/revisions\/17266"}],"wp:attachment":[{"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/media?parent=96"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}