{"id":96,"date":"2018-06-18T06:57:57","date_gmt":"2018-06-18T06:57:57","guid":{"rendered":"https:\/\/dreamstienda.com\/about\/"},"modified":"2026-05-04T05:18:00","modified_gmt":"2026-05-04T05:18:00","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/dreamstienda.com\/en\/terminos-y-condiciones\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"96\" class=\"elementor elementor-96\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7af1913 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7af1913\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ed6cac\" data-id=\"6ed6cac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-285c924 elementor-widget elementor-widget-heading\" data-id=\"285c924\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><br><br>TERMS &amp; CONDITIONS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-251436a elementor-widget elementor-widget-heading\" data-id=\"251436a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">By making a purchase on our website, you agree to the following terms.<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d33ea6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d33ea6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-827726c\" data-id=\"827726c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a30081 elementor-widget elementor-widget-text-editor\" data-id=\"6a30081\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a name=\"_Toc57894320\"><\/a><\/p><p><strong><u>ABOUT OUR PRODUCTS<\/u><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d82200 elementor-widget elementor-widget-text-editor\" data-id=\"0d82200\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">All our products are <span class=\"s2\"><b>100% authentic<\/b><\/span><span class=\"s1\"> and sourced from official stores in the United States.<\/span><\/p><p class=\"p2\">DREAMStienda offers two shopping options:<\/p><ul><li><span class=\"s1\">Products available in limited stock (featured on Instagram)<\/span><\/li><li><span class=\"s1\">Pre-order products from the USA (available on the website)<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-74f60cb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"74f60cb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4333454\" data-id=\"4333454\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ae0a43 elementor-widget elementor-widget-text-editor\" data-id=\"6ae0a43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><u>PURCHASE PROCESS<\/u><\/strong><\/p><p>\u00a0<\/p><p class=\"p1\">For pre-order purchases:<\/p><ul><li><span class=\"s1\">A <\/span><span class=\"s2\"><b>25% deposit<\/b><\/span><span class=\"s1\"> is required to secure your order<\/span><\/li><li><span class=\"s1\">The remaining balance is paid once the product arrives in Chile<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e70c3f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e70c3f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4213d1f\" data-id=\"4213d1f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69db9b0 elementor-widget elementor-widget-text-editor\" data-id=\"69db9b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a name=\"_Toc57894322\"><\/a><strong><u>DELIVERY TIMES<\/u><\/strong><\/p><p>\u00a0<\/p><p class=\"p1\">Pre-order products have an estimated delivery time of <span class=\"s2\"><b>10 to 20 business days<\/b><\/span><span class=\"s1\">.<\/span><\/p><p class=\"p2\">This timeframe may vary due to external factors such as logistics, transportation, or customs.<\/p><h1><a name=\"_Toc57894322\"><\/a><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29dfaad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29dfaad\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37fa33a\" data-id=\"37fa33a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8516c25 elementor-widget elementor-widget-text-editor\" data-id=\"8516c25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a name=\"_Toc57894322\"><\/a><\/p><p><a name=\"_Toc57894322\"><\/a><strong><u>SHIPPING:<\/u><\/strong><\/p><p>\u00a0<\/p><p class=\"p1\">We ship throughout Chile via Blue Express and other logistics carriers.<\/p><p class=\"p2\">Available options:<\/p><ul><li><span class=\"s1\">Home delivery<\/span><\/li><li><span class=\"s1\">Branch pickup<\/span><\/li><\/ul><p class=\"p4\">Shipping is coordinated once the product arrives in Chile.<\/p><h1><a name=\"_Toc57894322\"><\/a><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e0255d elementor-widget elementor-widget-text-editor\" data-id=\"1e0255d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><span class=\"s1\"><b>SHIPPING CONDITIONS<\/b><\/span><\/span><\/p><ul><li style=\"list-style-type: none;\"><ul><li><span class=\"s1\">Delivery may take up to 7 business days once received in Chile.<\/span><\/li><li><span class=\"s1\">Deliveries do not have a fixed schedule (9:00 AM to 10:00 PM)<\/span><\/li><li><span class=\"s1\">If the address is incorrect, the customer will be required to pay for a new shipment.<\/span><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85a1e2a elementor-widget elementor-widget-text-editor\" data-id=\"85a1e2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><strong>EXCHANGES &amp; RETURNS <\/strong><\/span><b><u>DEVOLUCIONES<\/u><\/b><\/p><p>\u00a0<\/p><p>Due to the nature of our business (pre-order products):<\/p><ul><li><span class=\"s1\">We do not offer exchanges or returns for sizing or preference issues.<\/span><\/li><li><span class=\"s1\">Refunds are not provided<\/span><\/li><\/ul><p class=\"p3\">In case of issues or errors with the order, each case will be evaluated individually.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-180f709 elementor-widget elementor-widget-text-editor\" data-id=\"180f709\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p><span style=\"text-decoration: underline;\"><span class=\"s1\"><b>CANCELLATIONS<\/b><\/span><\/span><\/p><p>\u00a0<\/p><p class=\"p1\">If the customer decides to cancel the purchase:<\/p><ul><li><span class=\"s1\">The 25% deposit <\/span><span class=\"s2\"><b>is non-refundable,<\/b><\/span><span class=\"s1\">as it covers purchasing and processing costs.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c562d59 elementor-widget elementor-widget-text-editor\" data-id=\"c562d59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><span class=\"s1\"><b>AVAILABILITY &amp; PRICING<\/b><\/span><\/span><\/p><p>\u00a0<\/p><ul><li><span class=\"s1\">If a product is out of stock, the customer will be notified.<\/span><\/li><li><span class=\"s1\">In the event of a pricing error, the customer may accept the updated price or request a refund.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a6b147 elementor-widget elementor-widget-text-editor\" data-id=\"3a6b147\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><span class=\"s1\"><b>PERSONAL INFORMATION<\/b><\/span><\/span><\/p><p>\u00a0<\/p><p class=\"p1\">Customer information will only be used for:<\/p><ul><li><span class=\"s1\">Processing purchases<\/span><\/li><li><span class=\"s1\">Coordinating shipments<\/span><\/li><li><span class=\"s1\">Customer communication<\/span><\/li><\/ul><p class=\"p3\">DREAMStienda does not share customer information with third parties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72917df elementor-widget elementor-widget-text-editor\" data-id=\"72917df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><span class=\"s1\"><b>CONTACT<\/b><\/span><\/span><\/p><p>\u00a0<\/p><p class=\"p1\">For inquiries, you may contact us via Instagram or email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>T\u00c9RMINOS Y CONDICIONES Al realizar una compra en nuestra web, aceptas los siguientes t\u00e9rminos. SOBRE LOS PRODUCTOS Todos nuestros productos son 100% originales y provienen de tiendas oficiales en Estados Unidos. DREAMStienda trabaja bajo dos modalidades: Productos disponibles en stock limitado (publicados en Instagram) Productos por encargo desde USA (disponibles en la web) PROCESO DE [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-96","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/pages\/96","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/comments?post=96"}],"version-history":[{"count":56,"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/pages\/96\/revisions"}],"predecessor-version":[{"id":17266,"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/pages\/96\/revisions\/17266"}],"wp:attachment":[{"href":"https:\/\/dreamstienda.com\/en\/wp-json\/wp\/v2\/media?parent=96"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}